Returns & Exchanges
At Bio Sculpture, we prioritize your satisfaction and the integrity of our professional-grade products. If you are not completely satisfied with your purchase, we offer a 30-day return window for unopened and unused items.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for the return.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging to ensure they are protected from damage during transit.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.